# Extend Optoro to the Systems You Already Trust

When it comes to the retail tech stack, we believe that a rising tide lifts all ships. That’s why in addition to building a best-of-breed returns management system (RMS), we are also passionate about creating alliances with like-minded partners and vendors.

We believe in a [microservices, API-first approach, and composable model](https://www.optoro.com/returns-blog/mach-architecture-returns-management/), so you can build a future-proof technology stack that helps you move faster than the speed of your customer expectations. With our cloud-based, versionless software your team gets the best _return_ for your returns.

### Extensible

Connect your returns system (and data!) to your other critical systems to offer a personalized returns experience, including tailored policies, pricing, and incentives.

### Data Driven

Our data-first approach to returns help reduce preventable returns while improving merchandising decisions, reducing fraud, and mitigating negative impact for your business.

### System Agnostic

No matter what front-end or back-end systems you use, we can connect with them, whether off-the-shelf or in-house technology.

### Comprehensive Professional Services for Faster Time to Value

In addition to our approach to building extensible, composable technology we also have a seasoned professional services team that works with you throughout the entire discovery and implementation timeline.

# Where does RMS sit in the tech stack?

RMS dovetails into the commerce and supply chain technology stack. By spanning the entire returns lifecycle, an RMS connects critical front-end return data to back-end operational systems, and uses AI and machine learning (ML) to systematically route and disposition products to the most-profitable next channel.

# Popular Integrations

### Ecommerce Storefronts

Connect Optoro to your storefront to create a fully-branded returns experience. Empower shoppers to initiate returns, offer instant exchanges, gift cards, and convenient return methods like third-party drop-offs and home pick-ups.

### Warehouse Management Systems (WMS)

Enhance the power of your WMS or SCE system by connecting with Optoro— purpose-built for unique, and high-touch returns processes.

### Order Management Systems (OMS)

Make every return path, a happy path by connecting Optoro to your OMS for enhanced tracking, increased return visibility, and up to 20% reduction in WISMO calls.

### Recommerce

Recover revenue from gently-used and like-new returns with recommerce connectors that boost the circular economy and your bottom line.

### Robotics & Automation

Increase productivity and order insight with innovative robots that optimize process automation and empower your workforce.

### Integration Layer / iPaaS

Composable is the new era of commerce. Don’t let the complexity of integrations slow your speed to market or impede the ability to build a future-proof tech stack.

### Strategic Partners

Partner with the most trusted thought leaders, vendors, and providers in commerce and supply chain.

### Shipping & Logistics

Make the final mile (and the reverse first mile) a delightful experience for your shoppers.

### Labor Management (LMS)

Boost warehouse productivity and get real-time labor insights and staffing needs for returns processes.